Unable to play real money games
Ew! You hit one of those walls we hate to keep but are required to do so as per the various regulations. You may be prevented from placing a real money wager in one or more of the following cases.
- You are not in Canada. You need to be within the Canadian territory to place real money wagers. Our geolocation service has detected that you are not within Canada. Or, our geolocation service was unable to detect your location.
If geolocation service fails, please ensure that you allow location information sharing with our website or mobile app.
- You are in one of those states where you need to be at least 19 before you can place real money bets.
19 years of age in BC, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, PEI, Saskatchewan, and Yukon. Only Alberta, Manitoba, and Quebec allow people 18 or older to place real money bets.
You can use any of the following methods to deposit funds to your CanPlay Casino gaming account. Interac Online (online bank transfer) Credit Cards (Visa/MasterCard) INSTADEBIT (online bank transfer) ACH Bank Transfer (e-Check) Kindly note that some ...
Where is my money?
All funds requested for withdrawal are restricted separately and are not available for game play. If you wish to cancel the withdrawal, you can do so any time from the 'My Account' section until it is processed. All withdrawal requests are subject ...
Interac provides 3 ways of depositing and not all financial institutions support all 3 of them. Online: You are taken to your bank site and when you complete the transaction, the funds are immediately received in the gaming account. eTransfer: You ...
How can I withdraw funds?
At CanPlayCasino.com, we take your account and financial security seriously. We have in place processes that protect you and us from any potential fraud. We allow players to withdraw only if all of the following have been completed - Your email ...
Ouch! Got disconnected in the middle of having great fun? What the duck! Don't worry. Most of our games have a save game state. This means that if you login once again to your CanPlayCasino.com account from the same device, the game will reload and ...