Where is my money?

Where is my money?

All funds requested for withdrawal are restricted separately and are not available for game play. If you wish to cancel the withdrawal, you can do so any time from the 'My Account' section until it is processed.
 
All withdrawal requests are subject to internal security verification and if there are no issues, the withdrawal request will be processed within 7 business days. Once the transaction is processed, it may take longer for the money to reach you depending on the withdrawal method chosen and the respective financial institutions.

Checks take the most time to be processed and to reach you. Besides, there is a possibility of postal delays or missing mails. If you don't get your check even after 15 days, contact our support team to cancel the check and re-request the withdrawal.
    • Related Articles

    • Cancel my withdrawal

      You can cancel any pending withdrawals at any time. The funds will be released back into your gaming account and will be available for playing games. You can cancel your pending withdrawal either from the deposit  menu or the withdrawal menu. From ...
    • How can I withdraw funds?

      At our casino site we take your account and financial security seriously.  We have in place processes that protect you and us from any potential fraud. We allow players to withdraw only if all of the following have been completed -     Your email ...
    • Deposit Methods

      You can use any of the following methods to deposit funds to your VIP Casino gaming account.       Interac Online (online bank transfer)     Credit Cards (Visa/MasterCard)     INSTADEBIT (online bank transfer)     iDebit (real-time bank transfer)     ...
    • Unable to play real money games

      Ew! You hit one of those walls we hate to keep but are required to do so as per the various regulations. You may be prevented from placing a real money wager in one or more of the following cases.  You are not in Canada. You need to be within the ...
    • Account Verification

      We need to verify your identity, age and deposit or withdrawal methods in order to maintain a safe gaming site that complies with various local and federal regulatory requirements. To do this, we will require that you submit a clear copy of any Govt. ...